Privacy Policy

At TURKSIB Refinery Corporation ("we," "our," or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company affiliation, job title, and other contact details you provide through our contact forms, investor relations inquiries, or newsletter subscriptions.
• Professional Information: Business inquiries, procurement requests, partnership proposals, and other professional communications.
• Technical Information: IP address, browser type, operating system, referring URLs, device information, and usage data collected through cookies and similar technologies.
• Communications: Records of your correspondence with us, including emails, chat messages, and contact form submissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, requests, and provide customer support
• To process investor relations inquiries and shareholder communications
• To manage business partnerships and procurement relationships
• To send important updates about our operations, products, and services
• To comply with legal obligations and regulatory requirements
• To improve our website functionality and user experience
• To analyze website usage and optimize our digital presence

3. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

• Contractual Necessity: When processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or ensuring network security.
• Legal Obligation: When processing is necessary to comply with legal or regulatory requirements.
• Consent: When you have given explicit consent for specific processing activities.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you.
• Legal Authorities: When required by law or to respond to legal process, protect our rights, or ensure the safety of our operations.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection principles
• Secure data backup and disaster recovery procedures

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary based on:

• The purpose for which the data was collected
• Legal and regulatory requirements
• Our legitimate business needs
• The nature of the relationship with the data subject

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

8. International Data Transfers

As a global corporation, we may transfer your personal data to countries outside your country of residence. When we do so, we implement appropriate safeguards to ensure your data is protected, including:

• Standard contractual clauses approved by relevant data protection authorities
• Binding corporate rules for intra-group transfers
• Other legally approved transfer mechanisms

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences. Our website uses the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: